Terms of service
Terms for shopping with Luxorac and using our website.
Operator and contact
Luxorac operates this website. Business address: 775 County Rd 235, Town Creek, AL 35672, United States. Customer support: support@luxorac.shop.
Using this website
Use the website lawfully and provide accurate information when making a purchase or contacting us. Do not interfere with the website’s security, availability or other visitors. You are responsible for having authority to use the payment method submitted for a purchase.
Product information and prices
Prices are shown in U.S. dollars. Product pages describe the relevant material, print method, color, fit and size measurements. Screen settings and lighting may affect the appearance of colors. Review the product options and size guide before submitting an order. Applicable shipping charges and taxes are displayed in the checkout total.
Checkout and order acceptance
Review the products, sizes, quantities, contact information and delivery address before submitting an order. An order is accepted when Luxorac confirms its acceptance. A payment authorization or receipt acknowledgement alone does not establish that an order has been accepted. Contact customer support if you need clarification about an order or confirmation.
Payments
Use a payment method offered at checkout. Payment must be successfully authorized or completed through the relevant payment provider before an order can proceed to processing. Failed, declined or incomplete payment attempts do not constitute successful payment. Your bank or payment provider may have its own processing terms.
Delivery
Standard shipping is available to the 50 U.S. states and Washington, D.C. at $0 per order. Estimated processing is 1–2 business days, followed by an estimated 4–6 business days in transit. The Shipping page explains our fixed UTC−06:00 cutoff, eligible processing days and delivery exclusions. These timeframes are estimates rather than guarantees.
Returns and refunds
Return requests must be made within 30 days of delivery and require prior authorization. Ordinary returns must be unworn, unwashed and in original condition and packaging. There is no restocking fee. Customers pay change-of-mind return shipping; Luxorac pays for damage, defects or incorrect items. The Returns & Refunds page explains the full conditions and refund timing. The company address is not automatically a return address.
Customer support
For questions about a purchase, payment, delivery or return, contact support@luxorac.shop and include the order reference when available. Do not include a full card number or security code in support correspondence.
Privacy and website storage
Our Privacy Policy and Cookies & Browser Storage notice explain our information-handling approach, service-provider disclosures and the local storage used to remember your shopping bag.
Original content
Luxorac branding, original product artwork and website content may not be copied or redistributed without permission, except where applicable law permits.
Updates and questions
We may update these terms as our services change. Contact customer support if you need clarification. Nothing in these terms is intended to exclude rights that cannot be excluded under applicable law.
Questions? support@luxorac.shop